Family Dispute Mediation in Kingscliff

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Family Dispute Mediation

Safe & Confidential

Personalised Services

Open & Constructive


Solutions For All Involved

At Mutual Mediation in Kingscliff, we specialise in family dispute mediation. We understand that separation can be a difficult and emotional process and it is not uncommon to experience conflict in communication with your former partner, especially when it comes to decisions about parenting and property arrangements.


Separation can be an incredibly challenging time. Whether you're struggling with parenting arrangements, property division or any other issues related to your separation, we're here to help. Our approach is collaborative, impartial and non-judgemental, focusing to develop solutions that work for everyone involved.


As a qualified family dispute resolution practitioner with extensive experience in the mediation process, I'm committed to helping families find the best possible outcome for everyone involved. I believe each person's situation is unique, which is why I offer an individual pre-consultation for both parties before we begin the mediation session together. This helps me determine which mediation process is suitable for your circumstances, ensuring that I can provide the best possible practice to you throughout the process.


Lauren will support you through every step of the process by creating a safe and confidential space for these conversations to take place. Together, we can focus on working towards mutual agreements that work for both parties.


Mediation Process

There are 5 steps in the mediation process.


Step 1 - Lauren will speak with the person who makes initial contact individually and conduct an intake meeting, face to face or over the phone to get an understanding of your concerns and make sure family mediation is suitable for your situation.


Step 2 - An invitation will be sent to the other party to attend Family Mediation.

Usually this is done by email or phone, as per the family law requirements, two attempts to invite your ex partner are made. If they refuse to attend mediation, you can request a Section 60I certificate from the mediator so that you can commence proceedings in the Family Court for child related matters.


Step 3 - Intake Meeting with the other person

Once ex partner has agreed to attend mediation, they will also have an individual intake meeting.

Step 4 - Family Mediation (both parties attend together)

Joint Session – with Mediator and both parties in the same room.

Shuttle Mediation – The mediation takes place with both parties, however they have the opportunity to be in separate rooms and the mediator floats between to rooms to facilitate the mediation.

On telephone or by online platform Zoom or Teams

For parties that cannot attend in person, are interstate or in remote areas.


Step 5 -  Agreement in Family Mediation

Where an agreement is reached, the Family Mediator will record the agreement and give each party a copy

Parenting agreements are signed as a Parenting Plan or Consent Orders can be drafted to be lodged with the Family Court 


Property and Financial Settlement – Binding Financial Agreement can be drafted by a lawyer and individual legal advice is advised or agreement can also be made into a Consent Order.

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Frequently Asked Questions

  • What is mediation?

    Mediation is a dispute resolution process in which a neutral third party (the mediator) helps parties in a conflict reach a mutually acceptable agreement.

  • How does mediation work?

    The mediator works with the parties to identify the underlying issues and explore topics for discussion, supporting both parties in communication to reach a mutual resolution. The mediator does not make decisions. for the parties, but instead facilitates communication and negotiation to help the parties reach their own agreement.

  • What types of conflicts can be mediated?

    Mediation can be used to resolve a wide range of conflicts including  family dispute resolution, parenting, property/financial agreements and workplace conflicts.